Privacy Policy

Hello, welcome

Privacy and data protection are important to us and with this in mind, we present our Privacy Policy with the purpose of demonstrating our commitment to all our customers, employees and visitors who access and use the features of the SPACE website.

This website and all its content is the responsibility of and operated by Space Real Estate Consultoria Imobiliária LTDA (SPACE), registered with CNPJ 20.626.327/0001-80, with headquarters at Rua Aureliano Guimarães, 193, suite 18, Vila Andrade, CEP 05727-160, São Paulo – SP, with contact email space@spacere.com.br, available electronically at the electronic address https://spacere.com.br/politica-de-privacidade, and access by any other unauthorized means is prohibited.

We advise that you read this Privacy Policy and our Terms of Use.

1. PURPOSE OF THIS PRIVACY POLICY.

The purpose of this Privacy Policy is to demonstrate how we collect, store, and use your personal data when you use the SPACE website, as well as how we act to comply with legal requirements regarding privacy and data protection. It also explains the rights that you have in accordance with applicable legislation, especially the Brazilian General Data Protection Law – LGPD (Law No. 13,709/2018).

This Privacy Policy also aims to demonstrate how you can contact SPACE to update your information, gain access to, and control the use of your personal data that is collected.

2. ACCEPTANCE OF THE PRIVACY POLICY.

The use of the website and its features is subject to acceptance of this Privacy Policy. By using the website and its features, you, as the holder of personal data, automatically agree to all the rules, conditions, and terms established in this document.

Acceptance will always be in full and not divisible, and the user cannot choose to apply only some or all the conditions.

If you do not agree with the terms set forth in this Privacy Policy, we kindly ask that you do not access the website or use the available features. Additionally, please let us know the reason for your disagreement by contacting us at space@spacere.com.br.

3. WHAT PERSONAL DATA WE MAY COLLECT AND FOR WHAT PURPOSE. .

SPACE will only collect personal data from users who browse the website and use its features. We strive to perform only the minimum data collection necessary, always ensuring that the information is used solely for the purposes for which it was collected.

Data Collected

(Contact us)
a) Name
b) Email
c) Phone

Purpose

To make the requested contact through our "Contact Us" service channel

 

Legal basis

Consent

 

Data Collected

(Work With Us)
a) Name
b) Email
c) Phone
d) Curriculum: Curriculum Vitae: (full name; telephone; address; academic background, etc.)

Purpose

To carry out selection processes and choose a candidate for job opportunities at SPACE.

 

Legal basis

Consent

 

Data Collected

(Ombudsman/Complaint)
a) Name
b) Email
c) Company
d) Address
e) Telephone
f) Description

Purpose

Register opinions, complaints or reports and make contact.

 

Legal basis

Consent

 

Data Collected

(Cookies)
a) Name
b) Email
c) Company
d) Address
e) Telephone
f) Description

Purpose

Register opinions, complaints or reports and make contact.

 

Legal basis

Consent

 

Data Collected

(Navigation Data)
IP of access origin, dates, and times with GMT reference.

Purpose

Registering access to the website and activities in its use.

 

Legal basis

Compliance with a legal obligation. Maintenance of access logs used to comply with established in the Internet Civil Framework - Law - 12.965/201.

 

Data Collected

(Restricted Area)
With exclusive access for SPACE employees, requiring prior registration and authorization.
a) Access email/username and access password.
b) Access logs (source IP addresses, dates, and times with GMT reference).
c) Data and information about the device, such as cookies, browser, and operating system.

Purpose

a) Registration and Access control.
b) To record access to the website and usage activities.
c) Correct functioning of the website, possibility of generating statistical analyses (analytics), possibility of offering a better user experience.

Legal basis

a) Execution of the Contract.
Compliance with a legal obligation. Maintenance of access logs used to comply with established in the Internet Civil Framework - Law - 12.965/201.
c) Legitimate Interest for essential cookies and Consent for others.

 

4. HOW WE CAN USE COOKIES

What are cookies?

Cookies are text files that are stored on your electronic device (computer, notebook, tablet, smartphone, etc.) via your browser (Chrome, Edge, Firefox, Safari, Internet Explorer, Opera, Vivaldi, etc.) and help analyze network traffic, allowing applications to respond in an individualized and personalized way.

These files contain information that is used to identify the user, either to personalize the page according to their profile or to facilitate the transport of data between pages on the same website.

In other words, with cookies we can improve your experience and provide a better performance of the website, making your browsing more personalized, since the content will be directed according to your needs, such as your language and the recurrence of your sections, etc.

SPACE may use the following cookies when you access our website.

Cookies essenciais – são aqueles necessários para o correto e adequado funcionamento do site. Sem eles o site não irá funcionar de forma correta e você poderá ter dificuldades ou impossibilidade de utilização de determinados serviços ou recursos que a eles são associados.

These allow us to collect information about your use of the website. With this collection and through analysis, we can evaluate how your interactions are and thus work on improvements to provide a better browsing experience. (for example: showing which pages are most visited on the website, what difficulties you have in accessing them, analyzing whether our advertising is effective, analyzing the frequency of your visits, etc.).

Preference cookies – these cookies collect information about your preferences, allowing the website to be customized according to your choices (for example: remembering your language, local settings, recently viewed videos, etc.).

If you wish to disable cookies in your browser or delete/restrict them, click the links below. However, we emphasize that the use of cookies is essential for us to provide a better experience while you browse our website, and blocking them may cause interruptions or improper functioning of pages and other services.

• Internet Explorer

• Google Chrome

• Safari

• Edge

• Firefox

• Opera

• Vivaldi

 

5. HOW SPACE SHARES THE DATA AND INFORMATION COLLECTED.

SPACE may share the collected data and recorded activities with:

a. Partners and Suppliers.

May share the data collected and the activities recorded in the use of the website with partners and/or suppliers, and the use of this data will only take place in accordance with and within the specific purposes for which these partners and/or suppliers have been contracted and use for purposes other than those contractually agreed with SPACE is prohibited.

Examples of partners we may share your personal data with.

Partner/Supplier

Google Analytics
https://analytics.google.com

Service

Generate analysis and statistics on the use of our website

Partner/Supplier

LT Cloud

Claranet

Service

Systems Maintenance

Storage Server Management.
Storage Server – AWS.

b. To safeguard and protect rights.

SPACE may share the collected data and recorded activities with competent judicial, administrative, or governmental authorities whenever there is a legal requirement, request, demand, or court order. It may also share the collected data and recorded activities to fulfill and enforce agreements and contracts, as well as to protect its rights and those of its employees.

c. Corporate Restructuring.

SPACE may share the data collected and the activities recorded automatically in the event of corporate changes, such as mergers, spin-offs, acquisitions, and takeovers

 

6. HOW LONG THE SPACE STORES THE DATA AND RECORDS COLLECTED.

The personal data and the record of the activities of use of the website will be kept only for the period necessary to fulfill the purposes for which they were collected and/or to comply with the deadlines established by the applicable legislation.

As the holder of personal data, you may, at any time, request the deletion of your personal data collected through interactions with our website, except in cases where their retention is necessary to protect rights and/or comply with legal obligations.

 

7. HOW SPACE GUARANTEES THE SECURITY OF YOUR DATA.

SPACE adopts technical, organizational, and information security measures to ensure the safety and confidentiality of all data generated and collected in our environment.

To this end, all personal data and records of activities using the website are stored in a controlled and secure environment, accessed only by duly trained and authorized professionals, observing the principles of necessity, proportionality, and relevance.

It is important to mention that, even though SPACE adopts the necessary technical, organizational, and operational measures to ensure the security and confidentiality of your personal data, it cannot guarantee complete security, especially in cases where the fault lies exclusively with third parties, such as hacker or cracker attacks, or with the user.

For this reason, we ask that when accessing and browsing our website, you use devices with legal, up-to-date systems, as well as using antivirus and anti-hacking systems, in addition to having good security practices in relation to your data.

If you identify or become aware of any situation that may compromise the security of your personal data, please contact us via email at: space@spacere.com.br

 

8. WHAT THE RIGHTS OF PERSONAL DATA HOLDERS ARE.

The General Data Protection Law - LGPD (Law No. 13.709/2018) grants all holders of personal data rights related to Privacy and Personal Data Protection:

a) Confirm the existence of processing of your personal datayou have the right to confirm whether any processing of your personal data exists.

b) Accessyou have the right to access your personal data.

c) Request correctionyou have the right to request the correction of any incomplete, inaccurate, or outdated personal data.

have the right to request the anonymization, blocking or deletion of unnecessary, excessive, or non-compliant data.

e) Data portabilityyou have the right, upon express request, to have your personal data transferred to a third party designated by you.

have the right to request the deletion of all your personal data, collected with your consent, except in cases where its maintenance is necessary and is in accordance with legal reasons or in compliance with a court order.

g) Request the revocation of your consentyou have the right to request the revocation of your consent, in accordance with the purposes for which the data was processed.

h) Be informed about the negative consequences of consent withdrawalyou have the right to be informed of all negative consequences resulting from the withdrawal of your consent.

i) Object to processingyou have the right to object to certain purpose(s) of data processing and/or to processing that does not comply with current legislation.

You may ask any questions related to your rights at any time by contacting us via email at: space@spacere.com.br.

 

9. CAN YOUR PERSONAL DATA BE TRANSFERRED ABROAD?

SPACE stores its database on both its own servers and third-party servers. The company’s own servers are located at its headquarters within the national territory, while the third-party servers, contracted for this purpose, may be located abroad.

In this regard, SPACE only works with third-party servers that maintain high levels and standards of security and comply with the requirements imposed by Brazilian law, especially—but not limited to—those concerning data privacy, data protection, and international data transfer.

If you have any questions, please feel free to contact us via email at: space@spacere.com.br.

 

10. UPDATING THIS PRIVACY POLICY.

SPACE, always seeking to improve its processes, reserves the right to amend this Privacy Policy at any time to comply with regulatory requirements or in the event of changes to its administrative and/or business practices.

SPACE will notify you of any relevant changes, however, we ask that you always check these Terms and Conditions of Use to ensure that you understand them perfectly.

 

11. INTERPRETATION OF THIS PRIVACY POLICY

For all matters related to this Privacy Policy, interpretation shall be carried out in accordance with Brazilian law, and if any provision is deemed illegal or invalid, the remaining conditions shall remain valid and enforceable.

The Jurisdiction of the Judicial District of São Paulo, State of São Paulo, are hereby elected for the resolution of any dispute or controversy involving this document.

 

12. HOW TO CONTACT SPACE REAL ESTATE.

If you have any questions about the conditions established in this Privacy Policy, our customer service channels are available to assist you.

Send an email to: space@spacere.com.br.

Call: (55) 11 5026-8989

Version 25/07/2022.

 

13. DEFINITIONS USED IN THIS PRIVACY POLICY.

The terms used here are simple, easy to understand and comprehensible to the general public:

Anonymization – to conceal under anonymity. Etymology (origin of the word anonymize): refers to the act of concealing data in order to protect the privacy of the data subjects.

Application – software program designed to process data electronically.

Database – a structured set of personal data, established in one or multiple locations, in electronic or physical format.

Cloud Computing – the concept of cloud computing through the interconnection of two or more servers, utilizing storage capacity on servers hosted in data centers and interconnected via the internet.

Consent – the consent of the data subject is any indication given freely, voluntarily, specifically, informedly, and unequivocally, through a declaration or clear affirmative action, demonstrating their will and agreement to the processing and handling of their personal data.

Cookies – are text files stored on the user’s computer through the browser, which help analyze network traffic and allow applications to respond in a personalized and individualized manner. These files contain information used to identify the user, either to customize the page according to their profile or to facilitate the transfer of data between pages of the same website. Some cookies may contain personal data—for example, if the user clicks “remember me” when logging in, a cookie may store their “username.” Cookies make it possible to collect technical and browsing information, such as browser type, time spent on the site, and pages visited. The user, at their discretion, may choose to accept or reject cookies through their browser settings; however, disabling or rejecting cookies may cause some features and services offered not to function properly.

Crackers – an English term from the field of computing that refers to an expert who uses their knowledge to break into computer systems or networks.

Personal data – any information related to a natural person who is identified or identifiable. A set of distinct pieces of information that can lead to the identification of a specific person is also considered personal data.

Data center – a data processing center designed to house servers and equipment related to data processing and storage.

Erasure – the deletion of data or a set of data stored in a database, regardless of the procedure used.

Hackers – an English term from the field of computing that refers to a person with interest and strong knowledge in this area, capable of performing a hack (a modification) in a computer system.

IP – Abbreviation for “Internet Protocol” – an address obtained when connecting to the internet. It is a set of communication rules capable of identifying a network or device on the internet.

Logs or Access Logs – records of user activities performed on a website, application, or platform, consisting of source IP addresses, dates, and times with GMT reference.

Website – a page or a group of related and organized pages, identifiable by a domain name (address), usually accessible through the internet.

SPACE Website: electronic platform made available through the web address: https://spacere.com.br

Data Subject – any identified or identifiable natural person whose personal data is processed by the data controller.

Processing of Personal Data – any operation carried out with personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, erasure, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.

User – a person who accesses or interacts with the activities offered by a website, application, or platform.

Virus – a type of malicious program or code designed to modify or alter the way an electronic device operates.